Privacy Policy
At our online platform, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Information We Collect
We collect personal information that you voluntarily provide when using our service, such as your name, address, contact details, and payment information. Additionally, we automatically gather certain information through cookies and similar tracking technologies to enhance your experience and improve our services. This may include device information, IP addresses, browsing behavior, and usage data.
Use of Personal Data
The data collected is used to provide, maintain, and improve our service, process transactions, communicate with you regarding your orders and inquiries, and comply with legal obligations. We may also use data to personalize content related to coffee themes, offers, and promotions tailored to your interests.
Legal Basis for Processing
We rely on your consent, the necessity for contract performance, legitimate interests related to providing and improving our services, and compliance with legal requirements as the lawful bases to process your personal information.
Data Sharing and Disclosure
Your information will not be sold or rented to third parties. We may share data with trusted service providers involved in payment processing, delivery, marketing, and analytics, all bound by confidentiality agreements and required to handle your data securely and lawfully. We may also disclose information if required by law or to protect our rights and safety.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including compliance with legal, accounting, or reporting obligations.
Your Rights
Under GDPR and applicable laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of inaccurate or incomplete data.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time where processing is based on consent.
- Request the portability of your data to another controller.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at our physical address.
Cookies and Tracking Technologies
Our online platform uses cookies to provide a smooth, seamless experience with neumorphic design aesthetics related to the coffee theme. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the service may not function properly without cookies.
Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction, using encryption, secure servers, and regular security assessments.
International Transfers
If your data is transferred outside the European Economic Area, we ensure adequate protections are in place in accordance with GDPR requirements to maintain the confidentiality and security of your personal information.
Children’s Privacy
Our service is not directed toward individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly to stay informed about how we protect your information.
Contact Information
For any questions or requests regarding this Privacy Policy or your personal data, please reach out to us at our physical address located in Turkey.
By using our online platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described.